Everytime i eat Egg Tarts, I'm thinking of Twilight's facial expression few weeks back when the waiters in PappaRich did not fulfill his order i.e. 7 Egg Tarts in one goal. We waited for the Egg Tarts for nearly 1 hours and Twilight has reminded the staff there more than 5 times. Errrrr... it's the Egg Tarts too tasty that they were run out of stock ... Hmmm... nope, there is not the main reason. So why they could not deliver the Egg Tarts?
Thursday, October 1, 2009
The answer was their F & B system ran out of paper. The order kept going into the kitchen and the backlog order (which is our order) was not fulfilled... At the end, they could not fulfill their important customer Twilight and the gang... :p So we were requesting for having free. Given that we are in 1Malaysia country, customer service is never the priorities of the business... "Sorry we could not give you free for the Egg Tarts" said the supervisor... For those who not familiar with 1Malaysia business style.. Don't be shock eh if they ignore your request, what should you do? Just keep quiet and wait... yaya that's not me, I will fight for what i should get... blek~ The service in PappaRich was so terrible but slightly better than Old Town. Meanwhile, the Egg Tarts were so terrible too... i still prefer the Egg Tarts from Tong Kee 棠记