I was sitting @ TGIF bar last Friday... sipping my drink with my two friends, the Tony Romas (TR) kitchen manager and the restaurant manager of Teh Tarik. There were a joke of the day happened in TGIF the curve. You must be thinking what has happened... ?
Sunday, September 21, 2008
Guess what? I saw the company managing director (MD) that franchising of the TGIF in Malaysia with his friends appeared in TGIF bar. My friend whom working in Tony Roma's was wearing his TR uniform and sitting together with me @ the bar. This MD came by and my friend actually stood up and greeted him. They continued to have their conversation... I just sipping my drink @ the bar and talking to the other friend of mine. Anyway, i didn't pay any attention to their conversation.
After the conversation, my friend was kind of pissed and i asked him what has happened? as he told me that the MD asked him to "Fxxx Off"... huh??? I was shocked to hear the 4 letters word... So, i was interested to know more... according to my friend, the MD was accusing him that my friend was spying the business of TGIF. Moreover he told my friends that he would send 100 TGIF staffs to Tony Romas if he wanted... hey man! for me if i were the Tony Romas MD i would be happy ... 100 person additional sales why not? My friend always tell me that he likes TGIF bar even though he could drink free @ TR's bar... It's true... it's fun to have drinks @ TGIF bar.
Few minutes later, the TGIF restaurant GM asked my friend to have a small talk... I was like what the hack? How could you asking my friend whom was your customer to have a small talk... what did my friend do wrong? He was just sitting @ the bar and having drink with me.... I think the TGIF MD has disrespect his customer and he owed him an apology. They told my friend that he shouldn't be wearing his Tony Romas uniform and sit in TGIF restaurant... What do you think?
Anyway, it was a big joke of the day... so next time don't wear any uniform to TGIF if you were in the F&B industry... I think better not to wear any uniform including Hardrock Cafe t-shirt eh!... otherwise, they would treat u as spy and asked u for a small talk... My friend was upset the whole night and i was comforting him ... i'm going to draft a mail to the GM of the restaurant and addressing the unhappiness and demand for an apology from the TGIF MD for disrespect their customers... :-p
Update: After i wrote the mail, the MD replied the mail, apologized and would like to make up for what had happened last Friday... :-)